Privacy Policy
How we collect, use, and protect your information
Last updated: January 1, 2026
Ice Machine Australia ("we," "our," or "us") operates the website icemachine.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
- Fill out our contact form
- Subscribe to our newsletter (if applicable)
- Participate in surveys or promotions
- Correspond with us via email
This information may include your name, email address, and any other details you choose to provide.
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and your visit, including:
- Your IP address
- Browser type and version
- Operating system
- Pages you view on our site
- Time and date of your visit
- Time spent on pages
- Referring website addresses
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function properly.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our website
- To respond to your inquiries and provide customer support
- To send you updates, newsletters, and marketing communications (with your consent)
- To improve our website, products, and services
- To monitor and analyse usage patterns and trends
- To protect against fraudulent or illegal activity
Amazon Associates Programme Disclosure
Ice Machine Australia is a participant in the Amazon Services LLC Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. As an Amazon Associate, we earn from qualifying purchases.
When you click on Amazon product links on our website and make a purchase, Amazon may share information about that transaction with us for the purpose of calculating commissions. This information does not include your personal details.
Third-Party Services
We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, or assist us in analysing how our website is used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party analytics services (such as Google Analytics) to monitor and analyse website traffic. These services may collect information about your use of our website and share it with their other services. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
Data Security
We implement appropriate technical and organisational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can ask us to correct any inaccurate or incomplete information
- Complaint: You can lodge a complaint with us or the Office of the Australian Information Commissioner if you believe we have breached your privacy
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.
Links to Other Websites
Our website may contain links to other websites that are not operated by us, including Amazon.com.au and other retailers. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- By visiting our Contact Page
- By email at: privacy@icemachine.au